Core Support Services
- Workstation, printer, and Microsoft 365 setup/deployment
- Troubleshooting, malware cleanup, backup and restore
- Workflow improvements to reduce repetitive manual tasks
- Equipment specification, acquisition support, and deployment planning
Adjacent + Engineering Services
- Cybersecurity and home support assistance
- 3D printing and prototyping support
- Engineering services for circuit board design, bring-up, and validation
- Engineering software and firmware services across industries, with specialization in medical devices
| Plan |
Price |
Best For |
Key Terms |
| Hourly Support |
$80/hr |
One-off support and short tasks |
1-hour minimum. After first hour: billed in 10-minute increments at $15.00. |
| Weekly Service Rate |
$550/week |
Short-term rollout and implementation weeks |
Up to 7 billable hours. Additional hours: $100/hr in half-hour increments. Max 12 billable hours/week. |
| Monthly Managed Support |
$1,560/mo |
Ongoing maintenance and admin operations |
Up to 24 billable hours/month. Support availability up to 6 hours/week. |
| Technical Consultation |
$50/hr |
Project scoping and plan-of-action deliverables |
Scope draft and recommendations included. 100% credited to accepted project work. |
| Engineering Projects |
Milestone priced |
Custom design/build/test with formal deliverables |
Formal SOW, defined milestones, acceptance criteria, and written change-order process. |